Privacy Policy

Last updated: February 15, 2026

Hybrid Global Athletes operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“the Services”). Hybrid Global Athletes is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include anonymized or aggregated data that cannot reasonably identify you.

We may collect or process the following categories of personal information, including information derived from such data, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and bank account numbers, payment card details, transaction data, payment method, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including any information you include in communications with us, such as when you contact customer support.
  • Device information, including details about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage information, including data about your interactions with the Services, such as how and when you use or navigate them.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services, including from your device when you use our products or visit our websites, via cookies and similar technologies.
  • From our service providers, including when they enable certain technologies and collect or process data on our behalf.
  • From our partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Provide, Customize, and Improve the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing your payments, preparing your orders, remembering your preferences and interests, sending you notifications regarding your account, processing purchases, returns, exchanges, or cancellations, creating and maintaining your account, handling shipments, enabling returns and exchanges, allowing you to post reviews, and creating a personalized shopping experience. This may include using your personal information to tailor and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertisements, and promotions via email, SMS, or mail, and displaying online advertisements for our products or services—based on items you have viewed, purchased, or added to your cart, and other activity on the Services.

Security and Fraud Prevention

We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or act against potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to create an account, you are responsible for safeguarding your login credentials. We strongly recommend that you do not share your username, password, or other access details with others.

Communication with You

We use your personal information to provide customer support, respond to your inquiries, deliver effective Services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal requests, including from law enforcement or public authorities, to investigate or prepare for civil litigation, or to enforce our terms or policies.


How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalized ads across third-party services based on your online activity. These partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to request that we do not share your data for targeted advertising purposes.
  • With your consent, for example when you ask us to share certain data with third parties, such as social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, or bankruptcy, or as required to comply with legal obligations, enforce terms or policies, or protect our or others’ rights.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. Information you submit through the Services is shared with Shopify and third parties that may be located outside your country of residence.

To protect, develop, and improve our business, we also use certain enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify acts as the data controller responsible for responding to your requests regarding your rights.

For more information on how Shopify uses your personal information and your rights, visit Shopify’s Privacy Policy for Consumers. Depending on your location, you can exercise your privacy rights via Shopify’s privacy portal.


Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not owned or controlled by us, please review their privacy and security policies. We are not responsible for the privacy practices or security of such websites, nor for the accuracy or reliability of the information contained therein.
Information you share publicly, including via social media, may be viewed by others without limitation. The inclusion of such links does not imply endorsement of their content or operators unless explicitly stated.


Data Concerning Children

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as defined under applicable law) personal information of individuals under 16 years of age.


Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Information you transmit to us may not be secure during transfer. We recommend avoiding insecure channels when sharing sensitive information.

The duration for which we retain personal information depends on factors such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.


Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances:

  • Right to Access / Know – You may have the right to request access to the personal information we hold about you.
  • Right to Deletion – You may have the right to request that we delete your personal information.
  • Right to Correction – You may have the right to request correction of inaccurate personal information.
  • Right to Portability – You may have the right to receive a copy of your personal information and request that we transfer it to a third party, subject to certain conditions.
  • Managing Communication Preferences – You may opt out of promotional emails at any time by using the unsubscribe link included in our messages. Even if you opt out, we may still send you non-promotional communications, such as those related to your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the following rights:

  • Right to Object or Restrict Processing – You may request that we stop or limit processing your personal information for certain purposes.
  • Right to Withdraw Consent – Where we rely on consent to process your information, you may withdraw your consent at any time. Withdrawal does not affect the legality of processing prior to withdrawal.

You may exercise these rights where available on the Services or by contacting us using the information below.
For details about Shopify’s data processing and your related rights, visit https://privacy.shopify.com/.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request, as permitted by law. You may also designate an authorized agent to submit a request on your behalf, provided they present proof of authorization and we can verify your identity directly.

We will respond to your request within the timeframe required by applicable law.


Complaints

If you wish to complain about how we handle your personal information, please contact us using the information below. Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
For the EEA, you can find a list of supervisory authorities responsible for data protection here.


International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use approved transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been deemed to provide adequate data protection.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and notify you as required by applicable law.

 

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please email us at info@hybridglo.com.
In accordance with applicable data protection laws, we are the data controller for your personal information.